Ok I have to say that I thought I was going to have to give no stars and be very negative. I received the first doll and she was not working and was used (I paid for new one). I called customer service and they shipped me a new one.
I love her! I could not wait to get home from work and "play" with her! She is everything they say she is. Her heart beat is a little strange but the breathing and cooing are adorable!
Thank you so much Bradford Exchange customer service department!!!!
I had crocheted a sweater, hat and bootie set and was disappointed when the other came and was damaged. But very much worth the wait.